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Designs and builds scalable U.S. operations and logistics infrastructure for a confectionery company, managing import, warehousing, compliance, and route-to-market strategy.
Operations & Logistics Director - U.S.
LOCATION: United States, East Coast (Remote, with domestic travel)
REPORTS TO: U.S. Country Manager (Strong functional link to Global Operations & Supply Chain)
PART OF: U.S. Management Team (to be established) A core, founding member shaping Cloettaâs U.S. business from the ground up
TREAT YOURSELF, WORK WITH US
As Cloetta accelerates its expansion in the United States, we are building a dedicated U.S. management team to create a scalable, competitive, and compliant platform for longâterm growth.
Cloetta is Northern Europeâs leading confectionery company, with a portfolio of iconic brands and a long heritage of craftsmanship, quality, and joy. Having successfully entered the U.S. market, the next phase is to evolve from early setup into a robust, repeatable operating model that can support growth across customers, channels, and categories.
The Operations & Logistics Director â US is a senior, foundational leadership role in this journey. This is not about optimizing an existing structure â it is about designing, building, and scaling the operational backbone of Cloettaâs U.S. business. As a key member of the U.S. management team, you will help define how Cloetta operates, competes, and grows in one of the worldâs most dynamic consumer markets.
YOUR MISSION & THE IMPACT YOUâLL MAKE
As Operations & Logistics Director â US, your mission is to build and lead a viable, scalable U.S. operations and routeâtoâmarket setup that enables Cloettaâs commercial ambitions today and in the future.
You will:
This is a role for a builder â combining strategic design, senior judgment, and handsâon leadership when required.
KEY RESPONSIBILITIES
Build the U.S. Operating & RouteâtoâMarket Model
Create a Scalable, Controlled Platform
Embed Compliance as a Foundation
Lead With and Through Central Functions
U.S. Leadership Contribution
WHO YOU ARE
You are a senior operations leader motivated by building business processes rather than inheriting them.
Experience & Background
Leadership Profile
WHAT DO WE OFFER?
Pay
The compensation range for this position is based on several factors, including location, experience, and education. The salary range for this role is $140,000â$160,000 and is bonus eligible.
Benefits
Our work environment
If you have made it to the end and this sounds like you â then we look forward to receiving your application!
Director builds and leads scalable U.S. operations and logistics infrastructure, managing import, warehousing, delivery, and regulatory compliance for a confectionery company's market expansion.
Operations & Logistics Director - U.S.
LOCATION: United States, East Coast (Remote, with domestic travel)
REPORTS TO: U.S. Country Manager (Strong functional link to Global Operations & Supply Chain)
PART OF: U.S. Management Team (to be established) A core, founding member shaping Cloettaâs U.S. business from the ground up
TREAT YOURSELF, WORK WITH US
As Cloetta accelerates its expansion in the United States, we are building a dedicated U.S. management team to create a scalable, competitive, and compliant platform for longâterm growth.
Cloetta is Northern Europeâs leading confectionery company, with a portfolio of iconic brands and a long heritage of craftsmanship, quality, and joy. Having successfully entered the U.S. market, the next phase is to evolve from early setup into a robust, repeatable operating model that can support growth across customers, channels, and categories.
The Operations & Logistics Director â US is a senior, foundational leadership role in this journey. This is not about optimizing an existing structure â it is about designing, building, and scaling the operational backbone of Cloettaâs U.S. business. As a key member of the U.S. management team, you will help define how Cloetta operates, competes, and grows in one of the worldâs most dynamic consumer markets.
YOUR MISSION & THE IMPACT YOUâLL MAKE
As Operations & Logistics Director â US, your mission is to build and lead a viable, scalable U.S. operations and routeâtoâmarket setup that enables Cloettaâs commercial ambitions today and in the future.
You will:
This is a role for a builder â combining strategic design, senior judgment, and handsâon leadership when required.
KEY RESPONSIBILITIES
Build the U.S. Operating & RouteâtoâMarket Model
Create a Scalable, Controlled Platform
Embed Compliance as a Foundation
Lead With and Through Central Functions
U.S. Leadership Contribution
WHO YOU ARE
You are a senior operations leader motivated by building business processes rather than inheriting them.
Experience & Background
Leadership Profile
WHAT DO WE OFFER?
Pay
The compensation range for this position is based on several factors, including location, experience, and education. The salary range for this role is $140,000â$160,000 and is bonus eligible.
Benefits
Our work environment
If you have made it to the end and this sounds like you â then we look forward to receiving your application!
Provides administrative support including financial management, document control, file organization, and information management for a company.
Provides administrative support including financial management, document control, file organization, and information management for a company.
Manages customer provisioning, access, and service delivery for SentinelOne products while maintaining SLAs and revenue recognition timelines.
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Staff Provisioning Analyst, you will sit within the Customer Operations team within GSS that is responsible for application administration and integrations, Product and Service Provisioning, Project and Program Management, and all data analytics for the GSS department. The Customer Operations, Product Enablement Specialist is responsible for provisioning, migrating, and terminating customer access to SentinelOne products and services. These activities are tied to revenue recognition and thus tied to month/quarter-end flex schedules to ensure our stellar SLA is maintained.
Primary responsibilities include:
Ideal candidates will have:
AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.
We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
Equity & Rewards
Time Off & Wellbeing
Insurance & Financial Security
Work Perks & Flexibility
Wellness & Lifestyle
Growth & Community
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Manages vendor onboarding, contract administration, compliance tracking, and financial operations while optimizing processes and maintaining governance standards.
OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX). We work with some of the world’s leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients better understand their customers, develop actionable insights, and improve business processes.
We are seeking a Research & Vendor Operations Manager to work closely with a Fortune 500 Telecommunications company. This role will focus on ensuring vendors are onboarded efficiently, meet compliance requirements, and can operate effectively within our systems and processes. The position will work closely with procurement, analytics leadership, IT security, and external partners to streamline vendor operations and maintain governance standards.
Role Type: 3–6 Month Contract, with potential for long-term hire
Location: Remote - US East Coast
What You’ll Support:
This role will play a key role across four primary areas:
Vendor & Contract Operations: Supporting the full lifecycle of vendor onboarding, contract administration, compliance tracking, and vendor performance management.
Budget & Financial Operations: Managing budget tracking, forecasting support, invoice reconciliation, reporting visibility, and financial process optimization.
Governance, Compliance & Risk Management: Maintaining audit-ready documentation, supporting compliance programs, and ensuring adherence to company policies and regulatory requirements.
Systems, Process Optimization & Documentation: Supporting operational systems, workflow improvements, automation opportunities, documentation development, and scalable process design.
Key Responsibilities:
Vendor Management & Compliance:
Lead the end-to-end lifecycle of research vendors, including onboarding, contracting, renewals, offboarding, and ongoing relationship management.
Serve as the primary liaison between internal stakeholders and external research vendors, coordinating across Legal, Privacy, Procurement, Cybersecurity, Finance, and other partner groups to facilitate vendor onboarding, approvals, compliance reviews, contract execution, and governance requirements.
Coordinate the creation, review, execution, and administration of vendor agreements, including SOWs, MSAs, NDAs, amendments, renewals, and related contractual processes.
Establish, maintain, and oversee centralized vendor management documentation, tracking, and governance frameworks, including vendor records, contracts, compliance status, risk assessments, privacy and security reviews, audit documentation, and other required records to ensure operational transparency, regulatory compliance, and audit readiness.
Monitor vendor performance through scorecards, KPIs, service-level metrics, and compliance tracking, identifying and escalating operational, contractual, privacy, security, or performance risks as needed.
Develop, document, and continuously improve vendor management processes, standards, and governance practices that drive consistency, accountability, transparency, and scalability across the organization.
Partner with internal stakeholders and external vendors to resolve operational issues, mitigate risk, and improve overall vendor effectiveness, compliance, and business partnership outcomes.
Budget & Financial Operations:
Manage vendor budgets, forecasts, purchase orders, invoices, accruals, and financial tracking processes across research initiatives and vendor engagements.
Develop, maintain, and enhance budget trackers, dashboards, reporting tools, and operational metrics using Smartsheet and other platforms to provide visibility into budget performance, spending trends, and financial health.
Monitor budget utilization, forecast accuracy, and financial performance, proactively identifying variances, risks, and opportunities for improvement while recommending appropriate mitigation strategies.
Partner with leadership to support annual planning, forecasting, budget reviews, and financial reporting activities.
Collaborate with Finance and Procurement to ensure accurate budget allocation, timely invoice processing, payment reconciliation, and compliance with financial controls.
Reconcile invoices against contracts, purchase orders, project budgets, and approved expenditures to ensure financial accuracy and accountability.
Establish, maintain, and continuously improve documentation, operating procedures, and governance frameworks that support budget oversight, approval workflows, financial management, and expense controls.
Drive improvements in financial transparency, operational efficiency, and audit readiness through process standardization, workflow optimization, and the implementation of scalable and automated financial management solutions.
Governance, Compliance & Risk Management:
Partner with Vendor Management teams to ensure vendors and research activities meet corporate security, privacy, legal, and compliance requirements.
Create and maintain governance documentation, policies, procedures, and audit-ready records.
Support vendor compliance reviews and ongoing monitoring activities, ensuring adherence to contractual obligations, company policies, and regulatory requirements.
Monitor departmental workflow and operational processes for compliance risks and recommend mitigation strategies.
Drive consistency in operational controls and governance practices across the department.
Assist in developing compliance training materials, documentation, and process guidance.
Support audit preparation, evidence collection, and compliance reporting activities.
Promote awareness and understanding of compliance requirements across internal stakeholders and department members.
Systems, Process Optimization & Documentation:
Own and administer operational systems and platforms, including Smartsheet and related tools, that support vendor management, budget governance, compliance oversight, reporting, and associated workflow execution.
Design, document, and optimize vendor management, budget management, compliance, and governance workflows to improve operational efficiency, transparency, consistency, and scalability.
Identify and implement opportunities to automate manual processes, streamline cross-functional coordination, and strengthen operational controls related to vendor onboarding, contract administration, budget tracking, compliance reviews, and governance activities.
Develop and maintain documentation, SOPs, governance standards, training materials, operational playbooks, and user guidance supporting vendor management, budget administration, compliance requirements, and governance processes.
Develop and enhance dashboards, reporting frameworks, budget trackers, compliance monitoring tools, and operational metrics that improve visibility into vendor performance, financial management, compliance status, and governance activities.
Research, evaluate, and recommend technologies, tools, and process improvements that strengthen vendor management, budget oversight, compliance monitoring, and operational governance capabilities.
Drive continuous improvement initiatives that reduce operational complexity, increase process maturity, and ensure vendor, budget, compliance, and governance processes remain measurable, repeatable, audit-ready, and aligned with organizational objectives.
Required Qualifications:
3+ years relevant experience in operations, vendor management, procurement operations, research operations, compliance, project management, financial operations, or a related operational role.
Experience supporting vendor onboarding, contract administration, supplier management, compliance reviews, governance activities, and audit readiness processes.
Experience supporting budget management, including financial tracking, forecasting, invoice reconciliation, spend management, and operational reporting.
Demonstrated success coordinating complex cross-functional processes involving internal stakeholders, external vendors, and multiple business functions.
Experience developing, documenting, and optimizing operational workflows, governance processes, SOPs, and business procedures.
Experience creating and maintaining dashboards, reporting frameworks, trackers, operational metrics, and KPI monitoring tools.
Experience utilizing Smartsheet, Monday.com, or similar workflow and operational management platforms to support vendor management, budget tracking, compliance oversight, reporting, and process execution.
Strong analytical, problem-solving, organizational, and project management skills, with exceptional attention to detail and follow-through.
Strong written and verbal communication skills, with the ability to effectively coordinate and influence stakeholders across all levels of the organization.
Ability to quickly learn and adapt to new systems, tools, and technologies.
Ability to communicate clearly with both technical and non-technical stakeholders
Ability to manage multiple priorities, work independently, and navigate ambiguity within a fast-paced, evolving operational environment.
Strong proficiency with Microsoft Office Suite, including Excel and PowerPoint.
Preferred Qualifications:
Experience supporting Market Research, Consumer Insights, Research Operations, Vendor Management, Procurement Operations, or similar professional services functions.
Experience partnering with Legal, Privacy, Procurement, Compliance, Cybersecurity, and Finance teams within a large or highly matrixed organization.
Advanced experience with Smartsheet, including workflow automation, dashboards, reporting, system administration, and process optimization.
Experience leading or supporting operational transformation, process improvement, workflow automation, systems implementation, or governance initiatives.
Familiarity with vendor governance frameworks, compliance programs, audit readiness practices, and risk management methodologies.
Experience developing executive-level reporting, dashboards, performance metrics, and operational scorecards.
Knowledge of vendor performance management practices, including KPIs, SLAs, scorecards, and vendor oversight frameworks.
Familiarity with operating within a continuous improvement model.
Ideal Candidate Profile:
Strong systems thinking with the ability to design, optimize, and scale operational processes, governance frameworks, and workflow solutions.
Exceptional organizational, project management, and prioritization skills, with the capacity to effectively manage multiple high-volume, cross-functional workstreams simultaneously.
Strong analytical, financial, and problem-solving capabilities, including the ability to identify risks, evaluate tradeoffs, and develop practical, scalable solutions.
The ability to work independently and navigate ambiguity within a highly matrixed and evolving operational environment.
Excellent communication, stakeholder management, and cross-functional collaboration skills, with the ability to drive alignment across internal teams and external vendor partners.
A strong attention to detail and commitment to operational excellence, accuracy, compliance, governance, and audit readiness.
The ability to establish structure, documentation, and scalable processes in environments with evolving requirements and limited existing frameworks.
A continuous improvement mindset focused on automation, efficiency, operational maturity, and long-term scalability.
Strong judgment and risk management capabilities, with the ability to proactively identify issues and implement effective controls and mitigation strategies.
Proficiency leveraging operational systems, reporting tools, dashboards, and performance metrics to drive visibility, accountability, and informed decision-making.
Success in managing efficient and compliant vendor onboarding, contracting, governance, and vendor management processes.
The ability to effectively manage budget planning, forecasting, tracking, reconciliation, and financial reporting activities.
A proven track record of improving operational efficiency through process optimization, workflow standardization, automation, and continuous improvement initiatives.
Strong compliance performance and audit readiness across vendor, budget, governance, and operational processes.
The ability to build productive partnerships and effectively coordinate activities across Legal, Privacy, Procurement, Cybersecurity, Finance, business stakeholders, and external vendors.
Success in increasing visibility, transparency, consistency, and scalability across operational processes and reporting frameworks.
The ability to identify and eliminate operational bottlenecks, reducing cycle times and improving efficiency across vendor management, budget operations, compliance, and governance workflows.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, inventory, and logistics for global distribution.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling for a global smart home platform.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, inventory, and logistics for global distribution.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling for a global smart home platform.
Coordinates hardware supply chain operations including purchase orders, manufacturer relationships, inventory management, and logistics to scale Home Assistant's global distribution.
Coordinates hardware supply chain operations including purchase orders, manufacturer relationships, logistics, inventory, and RMA handling across global distributors.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and distributor support for Home Assistant products globally.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling to scale Home Assistant's global distribution.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling for global distribution.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, inventory, logistics, and distributor support for a global customer base.
Manages end-to-end hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling for a global smart home platform.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, logistics, inventory, and RMA handling for a global smart home platform.
Manages hardware supply chain operations including purchase orders, manufacturer coordination, inventory, and logistics for a global smart home platform.
Coordinates supply chain operations for hardware products, managing purchase orders, manufacturer relationships, logistics, inventory, and RMA processes across global distribution channels.
